IB
Ineke B
1 reviews | Active since Jul 2018
04 Jul 2018, 13:26
Ermelo Exact Complaint.
The Exact in Ermelo is absolutely pathetic. Firstly I was pushed into by the man washing the floors and he didn't even look at me to say sorry. Secondly, the lady working there shifted the trolley with clothes and also bumped into me. Thirdly, the man shouted and said I should look out where I am walking because the floor is wet.
DO YOU WANT ME TO SHOP THERE????
I AM VERY DISAPPOINTED
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Replies (2)
Exact's replyOfficial
04 Jul 2018, 14:17Good day Ineke
We are sorry to hear of your experience in one of our stores. We pride ourselves on our customer service and as such, have forwarded your complaint to the Area Manager responsible for that store to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as possible to deal with your complaint. Thank you.
Kind Regards
The Exact Team
Best regards,
Exact's reply04 Jul 2018, 14:17
Official
Good day Ineke
We are sorry to hear of your experience in one of our stores. We pride ourselves on our customer service and as such, have forwarded your complaint to the Area Manager responsible for that store to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as possible to deal with your complaint. Thank you.
Kind Regards
The Exact Team
Best regards,
Exact's replyOfficial
04 Jul 2018, 14:17Good day Ineke
We are sorry to hear of your experience in one of our stores. We pride ourselves on our customer service and as such, have forwarded your complaint to the Area Manager responsible for that store to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as possible to deal with your complaint. Thank you.
Kind Regards
The Exact Team
Best regards,
Exact's reply04 Jul 2018, 14:17
Official
Good day Ineke
We are sorry to hear of your experience in one of our stores. We pride ourselves on our customer service and as such, have forwarded your complaint to the Area Manager responsible for that store to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as possible to deal with your complaint. Thank you.
Kind Regards
The Exact Team
Best regards,