Disappointed

I am Disappointed interlude Disgusted by the Quality of Customer Service at Exact Parow Centre, Cape Town.

I entered the Store to buy something, but the first thing I noticed was that the music was playing unusually loud, but I decided to ignore but then the song almost every 4th word is a swear word to the extend that it later irritated me and then there was a child in the store when I turned around. So I took what I was gonna buy and went to the till, but I felt the swearing was to much and I asked the guy behind the till is this really the music they have to play and he got sarcastic and said “I guess so”.

Then I told him but there is a child in store and number two it is inappropriate, he got this smirk on his face and smiled with me as if I’m crazy. I have to admit I spoke louder because the music is so loud, it’s as if we in a club and it’s swearing. Then after he tried his sarcastic behaviour on me, he called a colleague who came stood there and just looked at me until the song finished he then went to the back turned the volume up and the one behind the till sang along.

Now the song was better, but how can this be right, how can it be normal that we enter a store, that’s suppose to be a family store. You selling adults cloths and kids cloths and that’s the type of welcoming you get and then the staff (not all of them) is so rude, ****y and disrespectful.

I’m disappointed. I bought my stuff cause to TFG I might just be a number but that type of environments is not welcoming