1 reviews | Active since Nov 2013
DAMAGED GOODS / BAD ATTITUDE BY STUFF AND MANAGER
I'm really disappointed and disgusted by the service I got from Foschini Retail Group in Ermelo (Exact Store to be exact) on the (21 April 2015) I bought a dress and I only wore it on the 25th of April at a wedding and I realized the dress is tearing and I took it back on the 27th April 15. The person who was attending to me said that it was my negligence, CALLING A LIER I WAS BELITTLED IN FRONT OF STUFF AND CUSTOMERS. All I need done is my dress exchanged that's all and you to call your stuff into order . <br> <br> I called them on this number *** (12:40 on 27 April 2015) and asked to speak to the manager so I can get their name. I was asked to stay on the line but she never answered. <br> <br> Kindly Deal with it.<br> <br> Barbra Thwala ***1<br> <br>
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.