1 reviews | Active since Jul 2015
Customers pay the price they see on labels
Popped in exact boulders today 21 October 2015 at about 12:15 pm as my friend wanted to buy something. as I was looking I saw a set of three dresses for R170 (sizes 7-8) that were on a hanged on a hanger designed for a set of three dresses. I then decided to buy that set. When I got to the till I was told that someone had erroneously used a wrong hanger as the dresses were meant to be a set of two and the other was sold separately for R130. No dress was hanged on top of each other, for me know that it was a mistake, all were on their designated space on the hanger. How does the store use false advertising? No one was interested in solving mu issue I was told that if I don't want to pay for the other dress i must leave the dresses. As far as I am aware, the client pays what they see on the label. I don't work at the store, I don't set prices or label clothes, so I expect to pay what I see on the label.
Thank you for bringing this to our attention. We've passed your feedback on to the relevant department and they will be in touch with you directly to discuss this further.
Regards,
The Exact team
Thank you for bringing this to our attention. We've passed your feedback on to the relevant department and they will be in touch with you directly to discuss this further.
Regards,
The Exact team
