1 reviews | Active since Feb 2012
<p>I’m actually out of words after experiencing a similar incident twice at the same store which is exact Randburg square on tuesday afternoon.</p> <p>I experienced a similar incident in December 2016 and they commited that I will never experience that again of which to me was a lie and I'm sure they told me that because I told them that I was going to close my account. It shows absolutly no respect for us as customers, the lack of respect was further shown by the lady with some blond hair extension who works at the store who kept dancing while I was standing at the door. Closing the store doors 2 minutes before the communicated times can be undrestandable but closing them 10 to 15 minutes before is totally unacceptable. </p> <p>I’m totally disgusted……………</p> <p> </p>
Good day Ongama
We are sorry to hear of your experience in our Randburg Square store. We pride ourselves on our customer service and will ensure that your complaint is investigated fully by the Area Manager responsible for that store. The Area Manager will be in touch with you as soon as possible, to address your complaint and to provide you with feedback.
Kind Regards
The Exact team
Best regards,
Good day Ongama
We are sorry to hear of your experience in our Randburg Square store. We pride ourselves on our customer service and will ensure that your complaint is investigated fully by the Area Manager responsible for that store. The Area Manager will be in touch with you as soon as possible, to address your complaint and to provide you with feedback.
Kind Regards
The Exact team
Best regards,
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