CELL PHONE REPAIRS

<p>my name is Siphokazi Zulu, i bought a phone at exact store in March 2017-end of the month a mobicel-frio, as i moved to capetown the phone had a problem; the touch screen of the phone did not respond and the on/off button was no longer working , i took the phone to exact stores in captetown -Golden acres mall for repairs on the 28-06-2017 . there was no feedback from mobicel or exact stores as to what is the status on the phone for a month, went to check on the phone and fustrating enough for them to tell me the phone was not fixed due to water damage- caused by me puttin the phone in a pocket /in my breast so the phone was not fixed and still no phone was returned to me. whats make me angrier is the fact that they still have the phone with them that is not fixed, with a reasopn that i totally disagree on, for them not to tell me what was status on the phone</p>