Bunch of liers i am still waiting for feedback on

SUPPLIER'S RESPONSE Exact Time and Date 09:12:44 | Tue 10 Nov 15<br> Hello masego@1010,<br> <br> We're looking into this and will make sure that someone gets in touch as soon as possible. We apologise for the wait, and we'll make sure this doesn't happen again. <br> <br> Thanks,<br> The Exact team. Its 6 days after this was send to hello peter and nobody bordered to call me regarding my phone . looks like the have responses automated for hello peter an never follow through. its months now still no phone and no feedback. is this how you treat your customers? i want a new phone