RM
RUDZANI M

1 reviews | Active since Sept 2016

17 Sept 2016, 18:51

Being treated like a ******** in my country by a foreign guy at exact. Centurion mall.

<p>I went shopping and while fitting clothes at Exact store, Centurion mall. This foreign guy, not sure if he is the manager kept asking if I was fine and told him I was fine. He eventually came making a knocking sound and I opened the curtain. I mean my voice is that of a lady yet he wants to check me out. Then I told him I was still fitting clothes. He told me that I have been in there for more than 30 min. I told him that was not true and asked if I was sleeping in there. He left and few minutes down the line he sends a lady to check on me again. I decided to just leave the store as I became uncomfortable with this kind of treatment. </p>

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Replies (3)
Exact
Exact's reply18 Sept 2016, 09:55
Official

Thank you for bringing this to our attention. We’ve passed your feedback on to the team who will be addressing this issue. We will be in touch with you to discuss the outcome of this situation.

Thanks,

The Exact team

RM
RUDZANI M's update22 Oct 2016, 05:02
Reviewer Update

I have since been waiting for the area/regional manager whom I was told will call me... I think Exact stores do not care about us at all

Exact
Exact's reply22 Oct 2016, 10:41
Official

Good day

We’re looking into this and will make sure that someone gets in touch with you. We apologise for the wait, and we’ll make sure this doesn’t happen again.

Thanks,

The Exact team