TM
Tabisa M
1 reviews | Active since Oct 2018
11 Oct 2018, 11:39
bad service
If there was a rating of 0 I would have given them...they had an extra 25% sale online and I wanted to by my daughter a biker jacket and I was told since they do not have the jacket here in PE I would need to pay extra R50 and I will not buy it on the sale amount even though I made the enquiry online
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Exact's replyOfficial
15 Oct 2018, 11:13Good day Tabisa
We are sorry to hear of your problem in one of our stores, and apologise for the delayed response which was due to the fact that we were unavailable on the 11 & 12 October. As we pride ourselves on our customer service, we have forwarded your complaint to the Area Manager response for the Port Elizabeth area to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as possible. Thank you.
Kind Regards
The Exact Team
Best regards,
Exact's reply15 Oct 2018, 11:13
Official
Good day Tabisa
We are sorry to hear of your problem in one of our stores, and apologise for the delayed response which was due to the fact that we were unavailable on the 11 & 12 October. As we pride ourselves on our customer service, we have forwarded your complaint to the Area Manager response for the Port Elizabeth area to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as possible. Thank you.
Kind Regards
The Exact Team
Best regards,