MS
Mbulelo S

1 reviews | Active since Aug 2016

15 Aug 2016, 10:51

Bad Service

<p>I have an account with Exact, the clothing store, I realised after a long time that my account is not going down even though I no longer buy clothes on credit. I was advised that its because I have subscribed to magazines and policies linked to them. I then went to their Mthatha Sutherland shop in 2014 and was assisted to call the head office and ask them to cancel all subscriptions. to this day those subscriptions were never cancelled and I am continuing to pay for magazines I am not even reading and policies that I do not need. this is so painful to me because had I invested this money I would now be getting big returns.</p>

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Replies (1)
Exact
Exact's reply24 Aug 2016, 06:43
Official

Hi Mbulelo,

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make contact with you directly. We apologise for the frustration.

Thanks,

The Exact team