1 reviews | Active since Jul 2017

31 Jul 2017, 15:22

Bad Product Bought

<p>I bought a P9 Lite Huawaei from Exact Kerk Street</p> <p>branch on 26 June 2017,the phone developed a faulty and i returned it on 28 June 2017</p> <p>Supervisor Irene attended the case and promised to resolve until now nothing has been resolved</p> <p>I once logged a complaint on this platform 3 weeks ago with no luck</p>

0
Replies (1)
Exact
Exact's reply31 Jul 2017, 16:14
Official

Good day Memory

We are sorry to hear about the experience you had in one of our stores. We pride ourselves on our customer service and will pass your complaint on to the Area Manager responsible for that store. The Area Manager will investigate and be in touch with you as soon as possible. Thank you.

Kind Regards

The Exact team

Best regards,