Bad customer service

I would like to complain about the disappointing customer service that I experienced on 03/03/2020 at Exact Jhb CBD Woolworths Street. I was in the queue to pay my account, there were two ladies at the till and one tells me to go to the other till which I did. When I got to the other till I was assisted by Lungy who gave me attitude. I felt as if I was not a paying client as she was doing me a favour. This was my first time going there and I regret it. I would rather go to other retail shops. If this is the kind of service that TFG is heading to I would rather pay off and close my account.