1 reviews | Active since Aug 2018
Bad customer service
I had a bad customer service experience today with the cashier at Exact. When it was my turn in the line to be assisted, the cashier started a conversation with another co-worker. She made no eye contact, no greeting, i just stood there like an idiot. I asked the next cashier to assist me without any hassle.
Good day Asanda
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks,
The Exact team
Best regards,
Good day Asanda
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks,
The Exact team
Best regards,
Good day Asanda
Further to your complaint and our response above, you have not indicated which store you were visiting. Please can you e-mail Jennyh@thefix.co.za to advise which store so that we can refer it to the appropriate Area Manager to deal with as soon as possible. Thank you.
Kind Regards
The Exact Team
Best regards,
Good day Asanda
Further to your complaint and our response above, you have not indicated which store you were visiting. Please can you e-mail Jennyh@thefix.co.za to advise which store so that we can refer it to the appropriate Area Manager to deal with as soon as possible. Thank you.
Kind Regards
The Exact Team
Best regards,