bad bad service

on the 25 May i bought boots boots for my daughter which was size 1 so when she fitted it was small so yesterday the 26 May i returned when i came to the store both the ladies that were at the till counter were eating ok i didn't have a problem with that, then i went to the one who is dark in complexion and i said her lady i was to exchange thi boot for size 2 do you have it. her reply was did y check on floor i said yes then she said no we don't have and the one who is light in skin stood up and said lets go and check then we went on the floor to check. how do you ask a customer that question when the customer ask you something you have to go extra mile to make sure the customer is assisted. ok then i ask if they can order the boots for me the reply was it takes too long it will onlg come after winter, then i ask if they can check in George they called george the phone did not go through so i left my number they promised to call me and they never called untill today and it was in the morning when i went to your store. so i am really not happy about the service those ladies are giving but i think they saw my skin color and then they thought i am dumb. i want the boots to be ordered.