Bad attitude and unprofessional

<p>I visited exact store at foresthill mall , to buy a cellphone as a present for my mother , after paying for the device the teller wanted to open the box and turn it on.I explained that it was a gift and that I don't the seal to be broken .He told me it's store policy , when I requested to see this policy he failed to show me. I showed him that the seal indicates I should not accept if the seal has been broken . The gentleman Troy , asked if I wanted the phone or not . As a customer I felt disrespected for stating and sticking to my consumer rights , and refused to accept the device .</p>