1 reviews | Active since Oct 2012
Bad attitude and irresponsible manager and staff
On Friday, the 27th of October I walked into the Exact in Forest Hill shopping Centre looking to buy a cellphone. Went to the cellphone display and saw a phone i was interested in, then I called a call who was at the cash point just chilling for him to assist me, he told me he cannot help me as he does not work with phones and he does not want problems. He told me to wait for the person incharge who is still doing her shopping, I had to wait fir 45 minutes for her to come back and help me. Then when she finally went to get the phone I wanted the price is not the same as the one displayed, i was shocked that a Foshini Group as big as it is they still have people who treat customers like trash ? Then a \ Branch Manager "was called"
We apologize for any frustrations and inconvenience caused. We have given your information to the relevant team and they will be in contact with you directly.
Kind Regards,
The Exact Team
We apologize for any frustrations and inconvenience caused. We have given your information to the relevant team and they will be in contact with you directly.
Kind Regards,
The Exact Team
