1 reviews | Active since Jan 2019
Absolutely Disgused
I am absolutely Disgused in the treatment of the staff, i went in to pay my account and had the staff scream at me and my boyfriend so i was unable to pay my account.. Working in retail you can well believe i had absolutely no other day to myself to go in and pay.. I then received multiple messages and emails to let me know that if i didn't SETTLE My account not "pay off" they would hand me over.. I went back and payed the requested amount on my statement yet still got multiple emails and messages to let me know they've handed me to lifestyle legal??? I then went in and payed another amount.. Yet it carried on at this point they want to black list me.. So i took an hour off of work and went in to SETTLE this dam account.. To my surprise they've handed me over to the sheriff of the court after ive already SETTLED my account.. Please guys before opening an account makesure you do your research on the company and fully understand what they are about!
We are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for The Fix / Exact (store name) to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as he/she is able to deal with your complaint. Thank you.
Kind Regards
The Fix / Exact Team
Best regards,
We are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for The Fix / Exact (store name) to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as he/she is able to deal with your complaint. Thank you.
Kind Regards
The Fix / Exact Team
Best regards,
