This product is DANGEROUS!!!

I recently purchased one of your products (EVOX - Alpha Thermo Shred Powder)and had the worse experience ever! I took one scoop and mixed it with 200 ml of water as the directions suggested. After consuming the mix, I went to put on my shoes since I was on my way to gym. After about 40 seconds I started feeling hot...my skin started burning and turned red along with my eyes, which felt like they were about to explode out of their sockets. Something was very wrong since I had to stand in an ice cold shower for about 20 minutes, before my body started cooling down and eyes turned to normal colour and stopped swelling. I normally use pre-workout which had NEVER effected me like this product. Now my question to you is: How can this product be on the shelf if it is clearly not safe to use? What would happen if one takes this before training, on the way to the gym or in a vehicle? Was this a bad batch that I bought? I would like to know if this product is safe and why this happened to me? I tried sending you a personal mail but NO CUSTOMER SERVICE was provided what so ever!