Lack of communication and wrong details

I ordered a new vape and juice two days ago I received the juice the same day and was told that the vape would come the next day I asked for the waybill number they gave me 3 wrong waybill numbers and one of the was a parcel that someone else's and dilvered last month. I had to wait two days for a Parcel that was meant to be a one business day dilevery with no correct waybill numbers and no one to call. It's really unacceptable