Settlement

<p>Referance: ********** 4</p> <p>Onthe 21 Jul 2017 i called real people East London branch spome to Bongo requested a settlement on my account. He give me my account balance as R12 300 and a settlement amount of R12 738.69 and ask him why is the settlement amount more than my current balance on the account and he advised it's bcz of value added products and explained to him that I'm not happy with the amount and he requested me too speak to his life e manager Lindiswa, and she advised that she will get me a special settlement on the account and get back latest 24 Jul 17 to provide me with same and to date I'm still waiting her feedback.</p> <p>On 25 Jul i called and Cheryl answered my call and put me on hold for 15 min and dropped the call, i called back and spoke to a Leroy Vermaak and he advised that Lindiswa never revered my request to their line manager for assistance or approval for the special settlement. </p> <p> </p> <p>Leroy requested me to draft a mail to him and will upload same on the system and request for the special settlement bcz he don't have the mandate to grant special settlements. </p> <p>I took out a loan from real people in Nov 16 for R16000 and my 1st instalment was due 20Dec 16 for the amount of R1117 and I currently paid 8 instalments total of R8936 the settlement does not add up and trust that real people can provide me with a better amount.</p> <p> </p> <p> </p>