SF
Somila F
1 reviews | Active since Jul 2019
17 Jul 2019, 02:06
Poor service, call centre agents
Poor service from call centre, it's been more than 10 working days. My online application has not been attended to. I've been provisionally accepted uploaded supporting documents, didn't receive any acknowledgement or response for my application, called the call centre to follow-up and I was promised a call back, no one has called me back. I app**** online after I receive an extremely bad service from builders express for my application, don't understand how they have pamphlet in store written "Apply in store" Bodly so, but they send people online and not willing to help. Appaling!
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Replies (2)0
Replies (2)
Evolution Finance's replyOfficial
19 Jul 2019, 11:59Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards
Real People
Tel: ***
Email: ***
Kind regards
Real People
Tel: ***
Email: ***
Best regards,
Evolution Finance's reply19 Jul 2019, 11:59
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards
Real People
Tel: ***
Email: ***
Kind regards
Real People
Tel: ***
Email: ***
Best regards,
Evolution Finance's replyOfficial
24 Jul 2019, 15:52Thank you for affording us the opportunity to investigate your complaint.
We confirm that we have addressed your service delivery concerns and as per your instruction, the application has been set aside until further notice.
In light of the above we have proceeded to close your query.
Kind regards
Real People
Tel: ***
Email: ***
We confirm that we have addressed your service delivery concerns and as per your instruction, the application has been set aside until further notice.
In light of the above we have proceeded to close your query.
Kind regards
Real People
Tel: ***
Email: ***
Best regards,
Evolution Finance's reply24 Jul 2019, 15:52
Official
Thank you for affording us the opportunity to investigate your complaint.
We confirm that we have addressed your service delivery concerns and as per your instruction, the application has been set aside until further notice.
In light of the above we have proceeded to close your query.
Kind regards
Real People
Tel: ***
Email: ***
We confirm that we have addressed your service delivery concerns and as per your instruction, the application has been set aside until further notice.
In light of the above we have proceeded to close your query.
Kind regards
Real People
Tel: ***
Email: ***
Best regards,