SK
Sibongiseni K

1 reviews | Active since Jan 2019

25 Jan 2019, 08:36

Lost payment

I have raised a complaint about a payment that was made in November that is still not reflecting on my account, i have spoken to various people and called in a number of times and still nothing has been done. i want to settle my account but i am unable to due to your *********** reconciliation process, i am being charged interest on an amount that i have paid. Proof of payment has also been forwarded numerous times!

0
Replies (2)
Evolution Finance
Evolution Finance's reply25 Jan 2019, 08:57
Official
Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest.
Kind RegardsCherise TysonTel: ***
Email:   ***

Best regards,

Evolution Finance
Evolution Finance's reply25 Jan 2019, 10:16
Official
Thank you for affording us the opportunity to investigate your complaint.
We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 25 January 2019.
In light of the above we have proceeded to close your query.
Kind Regards
Real People Tel: ***Email:   ***
 

Best regards,