PB
Patricia B
1 reviews | Active since Aug 2020
28 Aug 2020, 03:16
Insurance claim
I was retrenched on the 18th of May and I submitted the proof/letter of retrenchment and necessary documents they requested from me on May the end and I was told they didn't receive my documents now in August 2020. Now my account is in areas. I was told to send the documents again and I did but until I haven't received any assistance from them. They requesting my August statement and with my Nedbank account I can't access my August statement until end of August and I feel like they buying time and time is not on my side since my account is incurring arreas
Helpful (0)
Replies (3)0
Replies (3)PB
Patricia B's updateReviewer Update
28 Aug 2020, 03:19My ID is *** 080, contacts ***
PB
Patricia B's update28 Aug 2020, 03:19
Reviewer Update
My ID is *** 080, contacts ***
Evolution Finance's replyOfficial
02 Sept 2020, 11:46 Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards Real People Tel: *** Email: ***
Kind regards Real People Tel: *** Email: ***
Evolution Finance's reply02 Sept 2020, 11:46
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards Real People Tel: *** Email: ***
Kind regards Real People Tel: *** Email: ***
Evolution Finance's replyOfficial
15 Sept 2020, 16:32 Dear Madam
Unfortunately we did not receive the required documentation from the date your query was logged and therefore we will be closing this query.
Do not hesitate to contact our Customer Service Centre on *** or email or email, *** should you require further assistance on this matter.
Kind regards Real People Email: ***
Unfortunately we did not receive the required documentation from the date your query was logged and therefore we will be closing this query.
Do not hesitate to contact our Customer Service Centre on *** or email or email, *** should you require further assistance on this matter.
Kind regards Real People Email: ***
Evolution Finance's reply15 Sept 2020, 16:32
Official
Dear Madam
Unfortunately we did not receive the required documentation from the date your query was logged and therefore we will be closing this query.
Do not hesitate to contact our Customer Service Centre on *** or email or email, *** should you require further assistance on this matter.
Kind regards Real People Email: ***
Unfortunately we did not receive the required documentation from the date your query was logged and therefore we will be closing this query.
Do not hesitate to contact our Customer Service Centre on *** or email or email, *** should you require further assistance on this matter.
Kind regards Real People Email: ***