TK
Tasneem K

1 reviews | Active since Nov 2014

01 Oct 2018, 17:13

*********** ,*****s

I had an old account and after being Harassed constantly, i paid this up received a Paid up letter and was advised that within 21 - 30 days this would be taken off my credit report and reflect as Paid Up as this account technically was prescribed at the time of me settling however i settled it anyway.

On the 25 April 2018 , i was sent a paid up letter by Philisande Mqokozo and to date this is still reflective.

I have been calling and keep getting transferred from one agent to the next , This makes me wonder if this account is even closed considering no person is able to confirm and notify the respective credit bureau

0
Replies (2)
Evolution Finance
Evolution Finance's reply02 Oct 2018, 09:39
Official
Good day Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest. Kind Regards Real People Tel: *** Email: ***

Best regards,

Evolution Finance
Evolution Finance's reply04 Oct 2018, 09:51
Official
Thank you for affording us the opportunity to investigate your complaint. We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 4 October 2018. In light of the above we have proceeded to close your query. Kind Regards Real People Tel: *** Email: ***

Best regards,