*********** and unreliable

<p>I have never dealt with such unreliable people and negligent with people's account. I finished settling my account on the 30 June 17 and have never received any acknowledgement for my settlement as other company's do. So today when I went to the bank I requested for a confirmation settlementment and it only came to my knowledg that when I paid my account in full it didnt close off from their system, it still reflects as if im still owing. When I queried this they told me it can only take 24-48 hrs. Told them can't wait as this was supposed to be done long and I need this today as I need to use it for something urgent. So I requested for them just to change that and put my account on 8000 plan so that I can continue whatever that I was doing at the bank apparently they couldn't do that I spoke to Zandile Ngele who was rude for 20 minutes ref no ********** 5, spoke to the supervisor who promised to call within 30mins for 40 mins on ref no tha18388 and left at 2 without calling me. Had to speak to Zizipho she claims to be the manager and couldnt assist also. Mind you I have calling these people and still couldn't be assististed. So just tell me how ridiculous this is that a client who settles an account on the 30th of June on the 1st of August is still shows that the client is owing. I am not going to pay anything. Clients be aware of Real people always check your statement and make sure you receive a confirmation of settlement or else you be in trouble like I was. Be aware of *****, these people are ******.</p>