I have been ripped of and require urgent assistance.

On begalf of my brother. I have settled my loan in June 2021 and I have sent te prrof of payment numerous times, how ever they still saying tbey can't allocate my payment. I have been in contact with different people via te contact centre ***,no one seems to assist me. I have spoken to Qamani and Khaakazi, who keep on saying they will escalate my matter. However Noone seems to be working on my case. Kindly assist to resolve this matter. All Tha need to be done is to allocate my payment of 8300 to my account. As nedbank used my id no *** instead of my account no. So te payment is sitting in your account and just needs to be alocated to me. Proof of payment was attached to my case. Please contact me on ***.