TS
Tshepiso S

1 reviews | Active since Feb 2015

12 Dec 2018, 17:13

Bull SERVICE and debiting my account not as agreed

I'm ****ed off you have *********** employees, apparently your call centre supervisors are not allowed to speak with customers. Firstly I made arrangement to debit my account on the 25th each month, now you went to my account and debited R 250.00 on the 10/12/2018 without confirming with on my Real people home building account now your employee Chaney was rude and disrespectful towards whereas I was transferred by some whom didn't have that audacity of telling me they transferring me now she became rude to me, all I WANT IS MY REFUND TODAY.

0
Replies (5)
TS
Tshepiso S's update13 Dec 2018, 08:25
Reviewer Update
So is that how Real people finance treat its customers by not taking them seriously
Evolution Finance
Evolution Finance's reply13 Dec 2018, 08:44
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.


Kind regards

Real People

Tel: ***

Email: ***

TS
Tshepiso S's update13 Dec 2018, 13:47
Reviewer Update
I WANT MY MONEY NOW!!!!!!!!!, you’ll debit me as per the agreed date of debit??????
Evolution Finance
Evolution Finance's reply13 Dec 2018, 14:13
Official
Kindly allow us the opportunity to investigate your complaint.  

We will be in a position to respond to you as soon as we have finalised our investigation. 

TS
Tshepiso S's update13 Dec 2018, 14:47
Reviewer Update
So you don’t see the debit order that you took on the 10th, you people you don’t want with my MONEY, I WANT MY MONEY TODAY