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Pumla M

1 reviews | Active since Jul 2012

28 Jan 2015, 11:23

BAD SERVICE

I took a contract with a hardware store 2 years ago and has a 12 months contract for the payment according my knowledge when i signed the contract i was advised that i will be paying for 12 months and according to my calculations i have settled the account in full, but only to find that i have been handed over to DMC i keep getting calls at 6 am in the morning from DMC demanding that i settle an amount of R6824.00. So i requested my contract to be send to me as the hardware where i bought the building material from has been closed i have made several calls to your Customer services all the time i am told a different sorry i was told that i had to write a letter to [Email Removed] and request for the contract i did exactly that but still did not receive any help. Now i need someone to help as i cannot be paying for something i do not know,Your service is pathetic every time i request for assistance i get told a different story.

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Replies (1)
Evolution Finance
Evolution Finance's reply28 Jan 2015, 12:10
Official
Hello Bluberry ,

Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest.

Kind Regards
Cherise Tyson
Tel: ***
Email: ***

Best regards,