Evod *****ing money for sub standard service

Believe me...Evod is the most unprofessional sub standard platform I've ever encountered, and I'm using a few. I've paid for about 6 months in a row, and the last 3 months of Evod, started to have problems to view some of the shows 90% of the time...the shows you can only view with a subscription. The third month I got fed up and stopped. I've sent Evod an email to get them to refund atleast the last 2 months payments for me and I've got a whole chain of emails where at first the person on the other side didn't seem to know what I'm asking...then afterwards it seemed like a copy and paste excercise they used to reply.

Still didn't get anywhere with them...still waiting for a refund of some sorts for programs we cannot watch even with the subscription. I need a supervisor or manager to phone me. Not a consultant that will just escalate the problem the whole time...