STAY AWAY FROM EVETECH PLEASE

Placed an order for a graphics card, that all went well.

First thing that went wrong is they delivered the wrong package, I got a m.2 hdd, had all my details exactly but not my GPU.

I spoke to Chalden who told me that that there was a mix up that happened and they getting me a new card and the couriers are on there way to collect it from them and to be delivered to me. I thought to myself these guys are on the ball and great service, I waited until 7 pm and nothing. I thought OK, maybe it was too late then and I'll get it first thing.

Just after 8 am I sent Chalden an email telling him I didn't get the package, no reply. I sent another email at around 10.30 saying exactly what I was thinking and gave him until 11 am to reply back to me, no reply.

I tried calling 5x with no luck. I spoke to the lady that did the payment for the GPU and she called them and she told me that Michael or Chalden will call me shortly. Time went on and no call backs. I called again and I spoke to Michael and I told him the issue and he spoke to Chalden while I was on hold. Michael told me that they have to wait for an answer from the services delivery manager first before anything can happen and then an answer from the courier company before anything will get done.

I told Michael I was **** to by Chalden because that is not what he told me yesterday and I was a bit off (i'll admit). I told Michael I want the card in my hands today as its urgent (as I told Chalden the day before). I told Michael to find out whats going on and to come back to me, and he said in about an hour to an hour and a half he will call me, this was at 1 pm.

Time came and went and nothing so at 3:20 or so I called again and spoke to Michael. I told him I've heard nothing and he said if he didn't get an answer how could he call me. Hmmmmm it's called do a follow up with the client to keep them in the loop whether you have an answer or not, customer service right? So he said then I must talk to Chalden and I was put on hold, waited 36 min when the call dropped at exactly 4 pm.

They close at 4 pm, I called back right away and the prompt said they are closed.

They had me waiting 36 min to buy there time not to talk to me. It's actually really funny. mistakes can happen we are only human, own up to it but what gets me is that I was **** to, he could have just said "sorry but I can't get a new card now and I can't deliver as its late but I can get it to you in the morning." After today's events I'm writing this: no satisfaction at all, no service, empty promises, just lies!

I will never ever buy from you again, I will tell whoever I know to stay away from you, and this won't stop with just hello peter, this will go on every social media platform I can find. I might be one little person and you can do this to me.

You know the saying, all it takes is one word of mouth. Hopefully after this they will treat the little person with the same level of customer service as a big company