Ordering Issues with plenty of excuses

Contacted Evetech with regards to Mouses and Keyboard as I need keyboard with specific G-Keys to program. I was hesitant to order, as they had excuses and issues a plenty. But I ordered and paid....5 days later I get email...Sorry they don't have stock after they said they had stock when contacted them first time. You have to pay R500 more to get something else...*** I need the keyboard and mouse like yesterday, as I have issues with my current ones...now it is probably going to take them another forever to sort Requested my money back...see how long that is going to take