CN
Chris N

1 reviews | Active since Sept 2009

03 Jul 2020, 12:36

Not Eveteck solution, more like Evetech problems

I understand Covid have an effect on lots of Companies but if you close shop and concentrate only on online orders, you better get it right as you should have a lot of extra staff now service a few clients. I ordered and paid my order a week ago and still Evetech did not dispatch a single product. You cannot phone them as they "experience very high call amounts". Probably all people complaining about their poor service. You cannot mail them on their online platform as I got a “Error 404” when pressing the send button.

If you want any IT equipment, support your local shop or if you need something they don’t stock. Buy it from E-bay, mine came within 7 working days from the US. If Evetech keep this up they won’t have a business after COVID. This was my last purchase with them.

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Replies (1)
CN
Chris N's update07 Jul 2020, 16:02
Reviewer Update
Ok, so they just send me the normal mail regarding the order and stating that the courier had a problem and the hold-up was with them. But since the Aramex couriers showed they collected the parcel, it was one day later delivered. So, thank you Aramex for the fast delivery but still no word from Evetech........ Product delivered at last, therfore I will add a star.