No Customer Service At Evetech!

I've ordered computer parts from Evetech online on the 25th of June and I made an instant EFT payment. On the 1st of July they sent me an email saying that my order is on it's way to me... It is now the 8th of July and I STILL haven't received anything. I found out that Evetech is using Aramex for their shipping, a company that literally everyone complain about... I'm even amazed that they are still in business! But that is the thing that disappointed me, why is Evetech using such a company to deliver their goods?? I will definitely think twice before buying from Evetech again. And the worst part is, my friend ordered something from Evetech on Monday and he received his order today! How does this make any sense!? And lastly, I've been trying to communicate with Evetech but they just don't answer my emails. Can't complain about the customer service because there aren't any.