NO ASSISTANCE WITH GETTING PARCEL DELIVERED ON TIME

I ordered something on the Evetech website and was advised that my delivery will take place on Monday. Monday I called Rhenus to follow up and was advised that my delivery will be on Tuesday. Tuesday I called and was advised by Melissa that delivery will take place on Thursday.

I checked the tracking information and it was 07/Feb 22:02 Checked in at Cape Town facility

then 08/Feb 08:35 Loaded for Delivery

now back to 08/Feb 12:03 Collection checked in at Cape Town facility

I called and spoke to Melanie on numerous occasions trying to get hold of someone who can actually provide me with the correct information and she said that you don't deliver to "my area" in the afternoons and I will get it tomorrow before 12, now I called Melanie 08:51 this morning, WHY COULD MY DELIVERY NOT TAKE PLACE TODAY AS PER THE TRACKING THAT STATED IT IS LOADED FOR DELIVERY???

I asked them nicely to provide me with an ETA of delivery so that I can make sure someone is at home to sign for it, why the hell must I call so many times?? I have spoken to Stephan and Brandon. Brandon assured me that my parcel will be delivered today. It was my daughter's birthday and thanks to Evetech and Rhenus, she will NOT be receiving her gift! I expected Evetech to go above and beyond for their clients but they don't! I will never purchase here again and I usually do.