1 reviews | Active since Apr 2024
Evetech Warranty is USELESS
I bought a Lenovo Legion 5 laptop from Evetech early 2023. A few months after owning it I started experiencing issues with the laptop. After taking it in for repairs was told that nothing is wrong. After arguing on the phone with the technician I received it back and all of a sudden was told that the drivers were out of date and it is in working condition. Exactly one week later I started experiencing the exact same issues. I was studying architecture at the time and could not afford to not have my laptop. Now jumping to 2024 I took it in again now suddenly my ram is rusted and it's due to spillage. There are no other damaged parts and they want to void my warranty and take no responsibility. Rust on ram can be caused by multiple factors including and not limited to factory defects and installation error. When I bought the laptop I also opted for upgrades that evetech install them selves which can also explain the damage to the ram due to neglectful installation of the ram that I paid extra for. The rust is also so old that it matches with the time that I took it in for the first repair so the spillage could be on their side aswell. It seems way to convenient that the problems that I am experiencing are the same as the last time I took it in and was told it is in working order but now it's caused by the one factor that voids my warranty. I am extremely unimpressed with this service and with the amount of money I paid. It seems that the technical team wants to take the easy way out and take no responsibility. I would not recommend evetech to my worst enemy.
