EVETECH SLOW AND NO COMMUNICATION

no replies on emails, no updates on why its taking more than a week to even get my items dispatched or reply to my mails, not very happy, PC was urgent build for a client... Evetech had everything in stock the date I ordered it,(hence why I ordered it from them and not Wootware) yet one week later(after payment reflected by them)I had still not gotten as much as an e-mail to confirm payment . I understand the holidays are busy but atleast update your customers telling them there is a delay, as some people also work on lead times provided in order to set their own customers at ease . I wanted to add parts seeing as it took so long YET NO REPLY still. had to phone in today myself,atleast recieved nice telephone service from an "Amy"but it isnt always possible for everyone to PHONE while they are at work... just my 2cents