BAD AFTERSALES SERVICE!

I bought a HP laptop from them in February this year. I had a software problem with it and took it to their offices on 15 October. I got it back on 19 October with ALL THE DATA GONE!!!!

I contacted them and was told that to fix the problem the data was lost.

I ask why was I not informed before the repair that I will lose my data, it was clearly stated to me that in the fine print it is very clear that they are not responsible for the data.

I said to him that if you take your car for a service, they FIRTS PHONE YOU BEFORE they replace anything of value.

I was told that this is not the same situation.

I LOST ALL MY DATA!!!!!!!!!!!!!

They did not contacted me before the work was done. He told me that it would not have changed the outcome.

The laptop is still under guarantee.

I help them now with their advertising of bad aftersales service. They are quick with the sail but BAD in service.