MB
Mark B

1 reviews | Active since Sept 2013

11 Dec 2018, 04:32

Avoid this business at all costs

Avoid this business. They will take your money for items that they do not have in stock and will not be able to deliver to you. They will not tell you this fact, and will not warn you in advance of the situation. When you query non-delivery, they will not respond to your emails. When you phone them, they will promise to refund you and then break that promise. All of these have just happened to me for a R1,150 order which I am now going to report to my credit card company as a ********** transaction.

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Replies (1)
Everythinghair
Everythinghair's reply25 Feb 2019, 13:20
Official
Good Day Mark 
Thank you for talking the time to share your frustration here.
This really helps us provide feedback to all parties concerned including suppliers who often guarantee stock availability. 
I am pleased to have heard that your parcel was delivered in early Jan - however the wait was extensive and completely unlike anything we strive to.  
Thus we have made contact with the supplier and we will send you a free gift as compensation for your undue wait.