MG
Monique G

1 reviews | Active since Dec 2012

04 Feb 2016, 15:23

NO REFUNDS - *****

I bought a dress on the online store at [URL Removed] in December 2015, it arrived in January 2016 labelled correctly but the size was about 3 times bigger than what it should have been. When enquiring to the online shop about an exchange they told me i'd have to send it back to the manufacturer in China at my expense. I then requested a refund as it was not what I ordered, it arrived later than promised and was no longer needed. Again I was advised to send it back to China for an exchange. These people do not give refunds, there is no contact number or physical address on the website because they clearly don't want to be contacted by upset clients. I wish to warn everyone against them as it is completely against the consumer act, you cannot supply something incorrectly and then refuse a refund, it is against the law. Please do not become a victim like I did, I would not recommend this online store to anyone due to their service, poor product quality and lack of business ethics.

0
Replies (0)