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I ordered and paid for 2 items from them online in the last week of October 2015 order #5299, they emailed me on the 28th of October to inform me that one of my orders was unavailable in the colour online, I then responded by saying I would not be interested in any other colour and would like a refund on that dress. I did not receive any response thereafter, except to say I should choose yet another colour, which I emailed again stating I was not interested. Till today, they still have the same colour dress online in the very colour that they claim is out of stock. I emailed them complaining about the whereabouts of the items on the 4th of November, and another email on the 6th of November threatening to take action against them in every way, on every platform possible. On the 9th of November, they emailed me stating that they were treating my matter urgently and would get back to me with information. It is the 16th of November and I am still awaiting something.<br> These online stores need to be done away with, they give the few good online stores a bad name. I refuse to let this matter go, as I spent more than R600 on these items. They need to pay me back.