Your furniture is damaged and I want my refund

Order ***- RMA945 I'm trying to return a TV unit bought from Every shop and I'm getting stories about how the supplier won't take it back because it's damaged because of installation. I'm sorry what??? Firstly, do they offer to install furniture for clients? Secondly, the damage we're talking about is chipping wood. I am following the same thing they are doing when installing the unit but the wood just chips, I've only touched 2 wholes. Now they won't take it back??? So what am I supposed to do, just carry with a unit that chips as I start installing? No guys

Thirdly, you guys have the nerve to tell me "supplier this, supplier that", I don't have a relationship with your suppliers, I bought this from you. Fight your battles with them without involving me. I don't want the unit because of the bad quality of wood. I do t care how you sort it out with your suppliers. If you guys think you can do a better job, why don't you se d someone to check this physically and try to install this and let's see. Your service is so bad that you're just okay to leave me with a damaged item, what am I supposed to do with it???