MK
Mogamat K
1 reviews | Active since Jul 2010
17 Apr 2024, 15:46
Everyshop - no returns allowed in practice
Everyshop return of items non-existent.
Item received 3 April 2024. Return request logged immediately on same day.
Since then no acknowledgements. No reply to follow up emails.
Call to call centre on 17 April (2 weeks later) resulted in confusion and then told that there was no such query.
I quoted my order number AND the Return ID number.
Was told no request had been logged. I read out the logged return request from screenshot.
Was then placed on hold.
Rather buy from Takealot! Avoid Everyshop!
Helpful (0)
Replies (3)0
Replies (3)MK
Mogamat K's updateReviewer Update
22 Apr 2024, 11:51Called in and was told that I must take it to an Incredible Connection store.
ICy then said they cannot accept its return. Everyshop must collect it.
Everyshop is dishonest.
ICy then said they cannot accept its return. Everyshop must collect it.
Everyshop is dishonest.
MK
Mogamat K's update22 Apr 2024, 11:51
Reviewer Update
Called in and was told that I must take it to an Incredible Connection store.
ICy then said they cannot accept its return. Everyshop must collect it.
Everyshop is dishonest.
ICy then said they cannot accept its return. Everyshop must collect it.
Everyshop is dishonest.
MK
Mogamat K's updateReviewer Update
29 Apr 2024, 08:24Finally managed to arrange for collection. No documents to confirm collection, nor condition of the item. I thus took videos and cctv footage of item and collection.
Now awaiting feedback and refund.
Now awaiting feedback and refund.
MK
Mogamat K's update29 Apr 2024, 08:24
Reviewer Update
Finally managed to arrange for collection. No documents to confirm collection, nor condition of the item. I thus took videos and cctv footage of item and collection.
Now awaiting feedback and refund.
Now awaiting feedback and refund.
MK
Mogamat K's updateReviewer Update
23 Jul 2024, 15:26Got refunded. Thanks to an employee who went the extra mile.
The system however, needs to be reviewed.
The system however, needs to be reviewed.
MK
Mogamat K's update23 Jul 2024, 15:26
Reviewer Update
Got refunded. Thanks to an employee who went the extra mile.
The system however, needs to be reviewed.
The system however, needs to be reviewed.