Everyshop Bad Service

Before placing an order I contacted them to find out with the unrest in the country , do you have stock even thou it was indicated they had stock on their system - it was confirmed via message yes we have stock, good to proceed to payment. Countless follow up messages as my parcel was not moving on the tracking app - was told numerous times no courier service will phone you, all is good. To being told now no stock available .... lets see how long and if I receive my refund. Your ordering system is not work unfortunately