Bad experience - what an inconveniece

Order received. Goods damaged, It looks like you sold me a product that you know was damaged and returned to you or your driver damaged it (how so, that is what is puzzling me) as they also just dropped the bed and left. If you know that we have to inspect the items, kindly ensure that the drivers are willing to wait for us to unpackage the items and go through the inspection with us as there is no inspection form to be signed nor do they leave a copy for the client.

As a first-time buyer, i should say I am really disappointed in Everyshop. All four corners of the bed and base are damaged, wow...