Evertrend refund

I ordered what I thought was a reduced Iphone on sale. I realised after I paid it was actually an Android phone with a similar model now.

I contacted them the day to cancel the order and refund my credit card.

It been 2 weeks now and despite assurance that my credit card will be credited no refund is reflecting . I have given them my card details as well .

I have sent them many emails as well. They don't answer their phones either.

I would never ever buy from this store the customer service is just awful. 2 weeks I have been waiting