Evertrend does not deliver and does not respond

I placed an order with Evertrend on 6 Nov (2025). To date (8 Dec 2025), I still haven't received anthing from them. I got 2 machine generated emails on 6 November, and nothing since. Phone calls do not get answered. Emails do not get answered. This is terrible customer service (and may be a ****, I will wait a bit longer).