1 reviews | Active since Mar 2018
DISAPPOINTED!!!!!!!!!
I was very disappointed about the service I received. I am a regular shopper at Evergreens Kempton park. Like I go there 3 times a week if not more. Yesterday on the 17th of March I went there. When I get to the till the lady counted my money 5x,which I didn't have a problem with. Then moved to the next till to go check the money under the UV light. She checked the money for like 5min.then she comes back to her till and counted the money 5x again. Then I asked is there a problem with the money? Why is she counting is so much. She said she is double checking. I then asked here that I'm always at the store and I have never seen that happen with white customers. Her name is Yvonne Matsepane. She then banged her money till in anger shoutibg"i said im double checking". I got mad and even asked why is she banging her counter, also banged it showing her if it does feel okay to treat a customer like that. Then her neighbor Thandie Nkosi started making funny sound as if I'm mad. They called the supervisor Annalise. While I was explaining what happened Thandi started laughing. Then I asked Annalise if what Thandi is doing is fine. She laughed out loud with no care in the world this time. I feld embarrassed and like a fool. I always spend my money there And I'm not planning to go somewhere. So Thandie and Yvonne must apologize and also be disciplined. I worked in a customer service invironment for a long time and this is NOT how you treat customers.
