BAD SERVICE & PASSING THE BUCK

We bought a tombstone at Everest Tombstones in 2005. They did a bad job when they attached it to the grave as a result the stone head collapsed and damaged the whole grave a year ago. Tombstone experts confirm that the head was supported by a 7cm rod which can never hold. now when we contact Everest people the manager refuses to take our calls and the receptionist who is a pathological **** comes up with all kinds of pathetic excuses. she doesn't want to take responsibility even though the stone collapsed as a result of negligence on their part. Her name is Charmene Sampson and it's possible that she gave me a **** name because she keeps giving me **** names for the managers, basically she's a professional ****.<br> <br> These people are ******, they take people's money do **** job and refuse to take any responsibility for their disgusting actions. unfortunately we go to them because they are supposed to be experts and know what they are doing. This repulsive behaviour needs to be stopped immediately and they need to be exposed. This is equivalent to *****ing and making a quick buck out of manipulating people. <br>