The worst customer service experience

On 11 March 2015 i sent an email to Trecia Hlongwani at Eventfin Management Services.<br> <br> Eventfin provides purchase order finance to smme's that do not have working capital,we were very excited to open up an account with them.However the joy was short lived.We wanted to participate in an RFQ we thought we could win and hence i contacted Trecia.I asked if she had seen my email sent on the 11th and she said she hadnt read but would do it later as it was a bad time to call her!! i cannot believe someone in the service industry can say that to a customer.Worse still i called for the third time and i sent her a second email with the full details of the RFQ. .My request was that she look at the deal and see if they would fund us.The deadline for the RFQ was the next day at 3pm.The next day in the morning i called the office and left a message for her to call me back.At 12pm she still had not called me back and by this time we knew we could not participate in that RFQ.This woman is extremely unprofessional and the nerve to behave like she has done nothing wrong.She did not even bother to apologise after realising the consequences of her actions.Do not deal with this woman .