HORRABLE SERVICE AND TIME MANAGEMENT

The receptionist at their Menlyn branch has zero social acumen, no eye contact, she could not be bothered whether my appointment is 45 minutes late, no explanation, no apology, she is just not there. I had two appointment with them, the first one was 45 minutes late and they blamed it on other clients who do not honour their appointments, my second appointment was 20 minutes late and I left without doing my toe nails and she had the nerve to charge me for two appointments. I made another appointment for the 10th november for refill for me and my daughter and guess what on they called on the 08th November and changed one of our appointments to 45 minutes late and our schedules for the 10th were set around out nail appointments. This establishments does not know how to run a business or maybe we are not the class they want service, maybe we are not elegant enough for they to service me and my daughter.